Senior Manager Retail Beauty Services (f/m/d)

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https://www.stepstone.de/job/11722667/application/redirection?cid=Partner_kleinanzeigendirekt___ST-T

Senior Manager Retail Beauty Services (f/m/d) bei DOUGLAS Group

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIBÉ, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,900 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy “Let it Bloom”. The winning business model is underpinned by the Group's omnichannel proposition, leading brands, and data capabilities. In the financial year 2023/24, the DOUGLAS Group generated sales of 4.45 billion euros and employed around 19,200 people across Europe. It was named the World's Top Company for Women in 2025 among all retail and wholesale companies by Forbes. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

At Douglas, our customers and their unique beauty experiences are at the heart of everything we do. As our new Senior Manager Retail Beauty Services (f/m/d), you will help shape the beauty experience of tomorrow, setting standards that define our brand and delight our customers.

● Strategic Leadership: Develop and implement the overarching Douglas Beauty Services strategy, ensuring seamless integration into the overall Douglas corporate strategy—from initial definition to successful execution.
● Cross-Country Alignment: Coordinate with international branches to assess existing concepts, refine strategies, and establish a unified approach.
● Standardization and Consistency: Drive the harmonization and standardization of beauty service strategies across all markets to ensure a consistent customer experience.
● Executive Communication: Regularly report progress, present key milestones, and obtain approvals from senior management to secure alignment and drive momentum.
● Beauty Service Representation: Serve as the primary spokesperson and ambassador for Douglas Beauty Services

● At least 5 years of experience in the retail or beauty services sector
● Strong attention to detail and structured approach to managing complex projects
● Fluent English skills and a readiness to collaborate internationally
● Willingness to travel and support our teams on-site to achieve optimal result

Ready to shape the future of retail beauty services at Douglas?

● Your personal development: We want you to grow with us. Become part of our mentoring program, make use of our E-learning platforms and take advantage of many more individual development offers.
● 30 days of vacation per year
● You like a hybrid working model? We offer a balance between mobile work and office days in a collaborative environment (average of 8 days/month)
● Super Sale: Our employee discount for both online and in store is the cherry on the top. Not enough? More discount opportunities are available to you thanks to our corporate benefits.
● You like fitness? Great! Then our gym pass is just right for you.
● Canteen & bistro, as well as free drinks
● A positive and motivating environment & celebration of successes
● A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc.

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